Reference

Open your privacy controls

Your wallet details for DANA, OVO, GoPay and QRIS, your login device, and your Sic Bo or Football Betting activity are handled under this Privacy Policy before you…

DANA data scopeOVO receipt checksGoPay login logsQRIS consent choices

Explore lobby Read FAQ

Check how privacy rules apply

isobet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms let you decide what to share before your first deposit or withdrawal request. At isobet, we use account data to create your login, match your name to DANA, OVO, GoPay or QRIS receipts, protect the wallet, and answer privacy requests. Access to lobby

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areas such as Mines, Rocket Crash and live tables depends on local law, and the same rule applies when we assess which personal data we may process. We do not ask for extra identity files unless a payout check, account recovery step, or payment-name mismatch makes
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it necessary. Cookie choices are kept apart from wallet records so you can adjust tracking without changing your payment method. You can ask us to correct, export, or delete eligible data through the account request path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach our privacy support team

Quick privacy contact keeps your account flow moving when a phone number changes, a QRIS receipt needs a name check, or you want a copy of…

ACCOUNT CARE

Control your account data choices

Privacy work sits close to the wallet and login teams because that is where sensitive data is created.

Data we keep

We collect the data needed to run your account: login details, phone number, payment receipt data, and session activity. Game choices such as Bingo or Fishing God stay tied to fraud checks and account support.

Payment matching

DANA, OVO, GoPay and QRIS records are used to match names, time stamps, and receipt references. Our finance staff see only the wallet fields needed for safe checks.

Cookie choices

Cookies keep login state, language preference, and device safety signals. You can clear browser cookies on mobile through Settings > Site settings without closing your account request or ticket.

Device checks

When a new phone, tablet, or IP range signs in, we may ask for a code before showing wallet details. This protects payment records while your privacy request is being handled.

Retention windows

We keep payment and account records only for operational, security, and legal needs. After the needed period, we delete or anonymise eligible data from live tools and backups.

Change requests

You can ask us to correct a spelling error, update a phone number, or remove an unused contact channel. We confirm the change inside your account message thread.

Find answers on privacy rights

Real privacy questions usually appear when you open an account, change phones, or move money through DANA, OVO, GoPay or QRIS. These answers explain what we collect, how you can ask for a copy, and how we respond when you want data corrected or removed. For a personal case, use the account ticket path so we can verify you first.

We collect your name, phone number, login details, device data, and consent choices. If you add DANA, OVO, GoPay or QRIS, we also store receipt references needed to match wallet activity.

We use payment rail data to match your account name, receipt time, and transaction reference. It helps us process deposits, payout checks, and privacy requests without showing full wallet records to unrelated staff.

Yes. Open Profile > Help > Privacy Request and choose data copy. We verify your login, prepare eligible account records, and send the response through your account message thread or chosen contact channel.

Use the same privacy request path and describe the field that is wrong. For phone number or payment-name changes, we may ask for a code and a matching receipt.

Cookies keep you signed in, remember language choice, and flag unusual device changes. You can clear them in your browser settings, but you may need to log in again afterward.

We share only the data needed to run a specific service, such as payment matching or game session routing for Sic Bo, Mines, or Rocket Crash. Partners do not receive your full profile.

You can request deletion from Profile > Help > Privacy Request. Some records may stay for security, dispute handling, or legal reasons, and we explain any retained fields in our response.

Open your privacy controls

Reach our privacy support team

Control your account data choices

Data we keep

Payment matching

Cookie choices

Device checks

Retention windows

Change requests

Find answers on privacy rights

01 What data do you collect when I open an account?

02 Why do you need payment rail data?

03 Can I ask for a copy of my data?

04 How do I correct wrong account details?

05 How are cookies used on my account?

06 Do you share data with game or payment partners?

07 Can I delete my account data?

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